BulkBagsTerms and Conditions

Terms & Conditions

(1)      Introduction

These terms and conditions govern your use of our website; by using our website, you accept these terms and conditions in full. If you disagree with our terms and conditions or any part of these terms and conditions, do not use this website.

(2) Licence to use website

We own the intellectual property rights in the website and material on the website.  All of these intellectual property rights are reserved.

You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.

You must not:

(a)      Republish material from this website (including republication on another website);

(b)      Sell, rent or sub-license material from the website;

(c)      Show any material from the website in public;

(d)      Reproduce, duplicate, copy or otherwise exploit material on our website for a commercial purpose

(e)      Edit or otherwise modify any material on the website

(f)       Redistribute material from this website [except for content specifically and expressly made available for redistribution (such as a newsletter).

(g)      establish any link to the Website to suggest any form of association, approval or endorsement on our part where none exists or establish a link from any website that is not owned by you.

(h)  frame this website on any other site, and you may not create a link to any part of the Website other than the home page.

(3) Acceptable use

You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

You must not use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent.

[You must not use our website to transmit or send unsolicited commercial communications.]

[You must not use our website for any purposes related to marketing without our express written consent.]

(4) Restricted access

[Access to certain areas of our website is restricted.]  We reserve the right to restrict access to [other] areas of our website, or indeed our whole website, at our discretion.

If we provide you with a user ID and password to enable you to access restricted areas of our website or other content or services, you must ensure that that user ID and password is kept confidential.

[We may disable your user ID and password in our sole discretion without notice or explanation.]

(5) Product Descriptions on our Website

We will take all reasonable care to ensure that all Product Descriptions are correct at the time when the relevant information was first entered onto the Website. We have made every effort to display as accurately as possible the appearances, colours, textures or finishes of our Products. What you see will depend on your computer equipment, screen or monitor and we are therefore unable to guarantee that a Product’s images are an accurate representation of the actual merchandise.

(6) Limited warranties

Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up-to-date.

To the maximum extent permitted by applicable law we exclude all representations, warranties and conditions relating to this website and the use of this website (including, without limitation, any warranties implied by law of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill).

(7)      Limitations of liability

Nothing in these terms and conditions (or elsewhere on our website) will exclude or limit our liability for fraud, for death or personal injury caused by our negligence, or for any other liability which cannot be excluded or limited under applicable law.

Subject to this, our liability to you in relation to the use of our website or under or in connection with these terms and conditions, whether in contract, tort (including negligence) or otherwise, will be limited as follows:

(a)     to the extent that the website and the information and services on the website are provided free-of-charge, we will not be liable for any loss or damage of any nature;

(b)      we will not be liable for any consequential, indirect or special loss or damage;

(c)      we will not be liable for any loss of profit, income, revenue, anticipated savings, contracts, business, goodwill, reputation, data, or information;

(d)      we will not be liable for any loss or damage arising out of any event or events beyond our reasonable control;

(8)      Indemnity

You hereby indemnify us and undertake to keep us indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by us to a third party in settlement of a claim or dispute on the advice of our legal advisers) incurred or suffered by us arising out of any breach by you of any provision of these terms and conditions[, or arising out of any claim that you have breached any provision of these terms and conditions].

(9)      Breaches of these terms and conditions

Without prejudice to our other rights under these terms and conditions, if you breach these terms and conditions in any way, we may take such action as we deem appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.

(10)    Variation

We may revise these terms and conditions from time-to-time.  Revised terms and conditions will apply to the use of our website from the date of the publication of the revised terms and conditions on our website.  Please check this page regularly to ensure you are familiar with the current version.

(11)    Assignment

We may transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms and conditions without notifying you or obtaining your consent.

You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms and conditions.

(12)    Severability

If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect.  If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

(13)    Exclusion of third party rights

These terms and conditions are for the benefit of you and us, and are not intended to benefit any third party or be enforceable by any third party.  The exercise of our and your rights in relation to these terms and conditions is not subject to the consent of any third party.

(14)    Entire agreement

These terms and conditions constitute the entire agreement between you and us in relation to your use of our website, and supersede all previous agreements in respect of your use of this website.

(15)    Law and jurisdiction

These terms and conditions will be governed by and construed in accordance with English law, and any disputes relating to these terms and conditions will be subject to the non-exclusive jurisdiction of the courts of Scotland.

(16)    Registrations and authorisations

Our Company reg number is 299021

Our VAT number is 882 989 349

(17) Payment and payment methods on the Website

We only accept payment for Orders in pounds (£) sterling.

We accept payment for orders by the payment options available at check out

If you choose to pay for your Order using a payment card with a foreign currency denominated account, the account will still be taken in pounds (£) sterling at the foreign exchange rate applied by your relevant credit card provider or bank at the time of processing your Order. Your international credit card provider or bank will determine the exchange rate and may add an additional processing or administration charge which you will be liable to pay.

By placing your Order and making an offer to buy a Product, you authorise us to transmit information (including any updated information) or to obtain information about you from third parties from time to time and this may include verification checks involving your debit or credit card number or credit reports in order to authenticate your identity, to validate your credit card, to obtain an initial credit card authorisation, to protect you and us from fraud; and to enable us to arrange delivery of your Order to your nominated delivery address.


Credit, debit and charge cards are accepted without surcharge.

When we receive your order and card payment, your order will be processed, many of our products are made to order and once this process has been initiated cancelation will not be possible.

We reserve the right to deliver any order to the cardholders billing address in the interests of protecting both the card holder and Bulkbag Containers Ltd against credit card fraud.

Orders sent to a non card registered address are sent at the customers liability due to the higher risk of card fraud and a third party obtaining your order when sending to a third party address. If requesting an alternative delivery address please state this on your order, along with your card registered address.

In the interests of protecting all our customers against credit card fraud, you may be asked to provide us with proof of your address at anytime. If you refuse to provide us with this evidence, your order may be cancelled.

If you are using a credit card not belonging to yourself, you must give the cardholder’s full name and address. We may then contact the cardholder to obtain approval.

The use of stolen credit cards will result in international police notification.


Personal or business cheques are welcomed but clearance is required prior to order shipping. This can take up to 10 working days from when we receive the cheque.

Please note we only accept UK cheques.

Unfortunately we are unable to reserve items whilst waiting for cheque clearance.

IMPORTANT: Please ensure that you have written your full name and address on the back of the cheque together with your order reference.


You may transfer funds (or pay cash) directly into our bank account.

(18) Prices

We reserve the right to amend our prices without prior notice. All customers with outstanding orders will be notified of any change in prices before their order is charged and despatched.

All orders are accepted subject to availability of stock at the time of picking the order.

Prices are correct at the time of publication or upload to our website.

We are not obliged to supply goods to you until we have confirmed acceptance of your order. The acknowledgement email you may receive does not constitute order confirmation, or acceptance.

VAT and Non-EU Customs

All Products are subject to UK VAT. Prices are shown excluding VAT except where specified.

Where you have requested delivery of your Order to an EU country, the total cost of your Order will include UK VAT.

Where you have requested delivery of your Order to a non-EU country, the total cost of your Order will not include UK VAT.

You will be the importer for the international delivery of your Order (i.e. any Order delivered to a country other than the UK). Therefore, before placing an Order, it is your responsibility to check that the Products you are planning to import comply with state and federal government import regulations, and that there are no local requirements or restrictions which may affect receipt of your Order. If any customs requirements apply or charges are due, you agree to be responsible for these.

(19) Delivery

You must provide us with complete and accurate delivery address information. For the avoidance of doubt, this includes not only the address that your Order is going to, but also the name of its recipient. We cannot be liable for the delivery of your Order to the wrong address or the wrong person as a result of you supplying us with incomplete or inaccurate information.

All consignments will be delivered by us and will require a signature on delivery.

For stocked items and orders received before 12noon we aim to dispatch products on the same day (Monday to Friday). For bespoke / made to order items we aim for dispatch within 7 working days. Please note that delivery of your Order may take longer during busy periods.

International Delivery

International Delivery Destinations

You may request international delivery of your Order. For the purposes of these Terms and Conditions, we consider “international delivery” to relate to the delivery of your Order to a country outside of the UK. You may select the international delivery option at the checkout process by specifying a delivery address outside of the UK.

International Delivery Charges

We will notify you of the international delivery charge(s) applicable to your Order at the checkout and the amount will be added to the total amount of your Order.

International Delivery Lead Times

Delivery lead times of your Order to an international address will vary according to its destination. Deliveries to EU locations are automatically quoted as road freight, other international destinations are quoted as air freight.

We will make every effort to deliver your Order within the estimated timescales. However delays are occasionally inevitable due to unforeseen factors or events outside our control, for example, material shortages, travel or transportation disruption, import delays or higher than anticipated demand. Bulkbag Containers Ltd shall not be liable for any delay or failure by us to deliver your Order within the estimated timescales.

There may be additional import fees and duties to pay if you are purchasing the goods from outside of the EU, establishing these /  the payment of additional fees and duties will be the responsibility of the purchaser.

20  Our details

The full name of our company is Bulkbag Containers Ltd

We are registered in Scotland, our Companies house registration number is. 299021

Our operating address is Old Glamis Factory, 13 Old Glamis Road, Dundee, DD3 8JB

Our registered address is Spalding House, 90-92 Queen Street, Broughty Ferry, Dundee, DD5 1AJ